NPS customer insights
just two clicks away from you is a feedback analyzer tool that analyzes your collected feedback (NPS data verbatim, product reviews, open-ended survey questions) quickly and easily.

It automatically recognizes the positive and negative meaning of phrases and summarizes the answers' key topics and hidden patterns, so you’ll never have to worry about reading all the answers again!

They say happy and satisfied customers will take you everywhere. These customers will be your supporters and your cheerleaders. And your promoters as well (as the NPS system calls them). That is why it is crucial to understand and build on them. So you must analyze them. And here comes the next step.

You have some NPS feedback. By some, we mean you have a lot. Hundreds or thousands of customer insights, waiting for you to analyze them. And you are ready for that. But after some sleepless nights of reading them you find out that there is not much you can say about them. Well, alright, many users complained about customer service. So, what next?

We're here to make your job easier. Here's how:

You have your NPS feedback. Upload it to the platform.

It’s not your job to analyze them anymore. Zurvey will do it for you and you’ll see the main pain points, characteristics, topics of the customer feedback. Your only job will be to build action plan on them.

Sounds great, right? Do you want to try this feedback analyzer tool out? We are here to help you and provide you some free testing.

Try out automated feedback analysis

Test for free, send us this form and we will get back to you within a few hours

Do you want to see a real-life example of how helped one of our clients with customer feedback analysis in retail sector?

Here you go – read this story

And if you have some specific questions, pop a message to our feedback analysis expert, Balint. He will be happy to help you.

Photo of Bálint Katócs
Bálint Katócs

Zurvey Analysis Consultant
[email protected]
+36 30 335 5677