NPS customer insights
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They say happy and satisfied customers will take you everywhere. These customers will be your supporters and your cheerleaders. And your promoters as well (as the NPS system calls them). That is why it is crucial to understand and build on them. So you must analyze them. And here comes the next step.
You have some NPS feedback. By some, we mean you have a lot. Hundreds or thousands of customer insights, waiting for you to analyze them. And you are ready for that. But after some sleepless nights of reading them you find out that there is not much you can say about them. Well, alright, many users complained about customer service. So, what next?
We're here to make your job easier. Here's how:
You have your NPS feedback. Upload it to the Zurvey.io platform.
It’s not your job to analyze them anymore. Zurvey will do it for you and you’ll see the main pain points, characteristics, topics of the customer feedback. Your only job will be to build action plan on them.
Sounds great, right? Do you want to try this feedback analyzer tool out? We are here to help you and provide you some free testing.
Try out Zurvey.io automated feedback analysis
Test Zurvey.io for free, send us this form and we will get back to you within a few hours
Do you want to see a real-life example of how Zurvey.io helped one of our clients with customer feedback analysis in retail sector?
Here you go – read this story
And if you have some specific questions, pop a message to our Zurvey.io feedback analysis expert, Balint. He will be happy to help you.