Analyzed and quantified 0 million customers' feedback/survey answers
for more than 170 clients
We automatically turn text into data
We believe in scores and KPIs, but even more in instant, real insights
1. Start by collecting different data sources
Collect your free text answers with Zurvey.io’s own survey module
Or upload your textual data in Excel
Integrate your chat or email service (to get a detailed view of client discussions)
2. Process your data with humanly precise algorithms
Automated insight generation based on unique sentiment analysis and topic recognition
3. Turn your data into actionable insights through unique visualization
Use our interactive dashboard and drill down function for an instant understanding
Download an enriched Excel output for deep analysis
We fit your industry’s needs
Learn from your customers’ voice by analyzing 10K+ pieces of customer feedback per month within minutes
Identify the pain points of unsatisfied customers
Instant evaluation of app reviews
Learn from Net Promoter Score verbatim
Understand the opinion drivers of Net Promoter Score on other KPIs
Create a data-driven strategy to convert detractors to passives and passives to promoters
Discover and quantify the most important segments of customer experience
See the reasons behind the differences in the in-branch experience
Understand the critical factors of digital customer touchpoints
Identify touchpoint benefits based on reviews
Improve shopping experience
Instantly compare different shops based on strengths and weaknesses
Understand organisation strong points and pain points in open-ended feedback
Focus on the right factors to improve employee experience
Save time with automated sentiment analysis
Save time and upgrade the coding process
We fit your industry’s needs
Learn from your customers’ voice by analyzing 10K+ pieces of customer feedback per month within minutes
Identify the pain points of unsatisfied customers
Instant evaluation of app reviews
Learn from Net Promoter Score verbatim
Understand the opinion drivers of Net Promoter Score on other KPIs
Create a data-driven strategy to convert detractors to passives and passives to promoters
Discover and quantify the most important segments of customer experience
See the reasons behind the differences in the in-branch experience
Understand the critical factors of digital customer touchpoints
Identify touchpoint benefits based on reviews
Improve shopping experience
Instantly compare different shops based on strengths and weaknesses
Understand organisation strong points and pain points in open-ended feedback
Focus on the right factors to improve employee experience
Save time with automated sentiment analysis
Save time and upgrade the coding process
Client success stories
See how we help an online retailer understand customer voices with automated text analysis.
Choose your plan
€30/mo
€360/year
- 2 users
- 100 analysed text answers/month
- 3 active surveys
- 2000 responses/month
- Email support
- SPSS output
€190/mo
€2,280/year
- 10 users
- 1500 analysed text answers/month
- 8 active surveys
- Unlimited responses
- Email support
- SPSS output
€390/mo
€4,680/year
- 20 users
- 3000 analysed text answers/month
- Unlimited active surveys
- Unlimited responses
- Chat support
- SPSS output
Contact us
for pricing
- Unlimited users
- Unlimited Text Analysis
- Unlimited active surveys
- Unlimited responses
- Dedicated personal support
- Custom labels
If you would like to use the Enterprise plan, please contact us
It is our duty to keep your data safe. We state herein that our Data Privacy Policy is GDPR compliant. For further information, please click here!
