Unique language capabilities to understand textual data instantly with human-level precision in:
AL, AT, BG, CZ, DE, DK, EN, GE, HR, HU, ID, NL, PL, RO, RU, SE, SI, SK, SRB, UA
Start nowAnalyzed and quantified 0 a million customers' feedback/survey answers
for more than 170 clients
We believe in scores and KPIs, but even more in instant, real insights
1. Start by collecting different data sources
Collect your free text answers with Zurvey.io’s own survey module
Or upload your textual data in Excel
Integrate your chat or email service (to get a detailed view of client discussions)
2. Process your data with humanly precise algorithms
Automated insight generation based on unique sentiment analysis and topic recognition
3. Turn your data into actionable insights through unique visualization
Use our interactive dashboard and drill down function for an instant understanding
Download an enriched Excel output for deep analysis
We fit your industry’s needs
Telecommunications
Learn from your customers’ voice by analyzing 10K+ pieces of customer feedback per month within minutes
Identify the pain points of unsatisfied customers
Instant evaluation of app reviews
Insurance
Learn from Net Promoter Score verbatim
Understand the opinion drivers of Net Promoter Score on other KPIs
Create a data-driven strategy to convert detractors to passives and passives to promoters
Banking
Discover and quantify the most important segments of customer experience
See the reasons behind the differences in the in-branch experience
Understand the critical factors of digital customer touchpoints
Retail
Identify touchpoint benefits based on reviews
Improve shopping experience
Instantly compare different shops based on strengths and weaknesses
HR
Understand organisation strong points and pain points in open-ended feedback
Focus on the right factors to improve employee experience
Market research
Save time with automated sentiment analysis
Save time and upgrade the coding process
Client success stories
Don’t take our word for it...
...Here is how Decathlon is increasing shopping experience with Zurvey.io
See how we help an online retailer understand customer voices with automated text analysis.
Start to use Zurvey.io now
Test Zurvey.io for free, send us this form and we will get back to you within a few hours
It is our duty to keep your data safe. We state herein that our Data Privacy Policy is GDPR compliant. For further information, please click here!
