How Decathlon is increasing shopping experience
Tracking and analysing the voice of customer is easier than ever, thanks to the innovative online platforms to gather feedback from shoppers. But big retailers receive a huge amount of reviews on multiple platforms, so applying automated, data-driven tools for not only collecting reviews but also analysing them is crucial. To see how Zurvey.io can help with evaluating customer opinion and save time for companies, read about the insights Decathlon revealed during our collaboration.
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