We tailor our product development to client needs, and we’re happy to finally introduce multilingual surveys – a long awaited feature for multinational enterprises, agencies, and consultancy firms. From now on, you can add translations to your surveys in all 29 languages that Zurvey.io can currently process.
This also means that you can aggregate both your quantitative and qualitative data even if it has been submitted in multiple languages. You can use the same coherent labeling structure for all multilingual surveys as well: Zurvey.io can quantify and make results in different languages comparable using this coherent categorization. If you haven’t tried Multilanguage Custom Labels before, read our previous blogpost to learn all about how they work and how you can quickly make use of them!
Keep in mind that you can switch the Multilingual Survey toggle on and off without losing your translations, but removing a language on the Translations tab or deleting a question will result in the loss of those translations.
By default, the survey is displayed in the benchmark language, but respondents can change it to any of the available translations using a drop-down menu at the top right corner.
However, if you already know what language your respondents will want to use, you can share a specific translation with them, using an automatically generated URL that contains the language code.
Once you start receiving survey responses in various languages, you will see on the dashboard that an extra filtering option has become available for you. While the default is to display results from all languages together in all charts, you can filter for the specific language(s) you want to see, just like you would with any other dimension. You can do it separately for each of your open-ended questions.
We hope you’ll enjoy this new feature and that it will help provide the best possible survey experience to all your customers/respondents. Let us know how it works out for you!
I want to create multilingual surveys!