1. The text analysis methodology behind Zurvey.io


1.1 Entity oriented sentiment analysis

Zurvey.io conducts automated sentiment analysis on every text unit. This means that the system automatically recognises phrases that have a sentiment value, and scores them between -3 and +3. The calculated phrase scores are summarized for the entire text, representing the sentiment of the response.


At the same time, the values for each recognised entity are also visualised for every text unit in our system. Those entities can be places, brands, organisations and even people of renown, resulting in a more layered understanding of the sentiments in the text.



1.2 Automatic topic recognition

Besides sentiments, the system automatically recognises key topics and entities in the texts: places, people, brands and organizations.


1.3 Available languages

Zurvey.io is available in Albanian, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, French, Finnish, Georgian, German, Greek, Hungarian, Italian, Indonesian, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish and Ukrainian. Our text analysis algorithm provides the same level of precision in each of these languages.

Go to main menu  
Next chapter: Feedback analysis →

Book a demo

We know that a significant portion of the success of your research depends on choosing the right survey tool. You don’t have to just take our word for the benefits of using Zurvey.io, you can watch it in action instead.Book a demo and one of our Insights Managers will contact you as soon as possible. Take the first step towards ditching manual coding and a whole new world of enhancing CX!

Get in touch

Book a demo   Check our newsletter
Photo of Péter Szekeres

Péter Szekeres

Co-founder & CEO peter.szekeres@neticle.com +36 70 701 6488
Photo of Gabriella Sinka

Gabriella Sinka

Head of Marketing gabriella.sinka@neticle.com +36 20 527 61 87

41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082

Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2

Neticle Logo


Company Details

Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752


Bank details:
Owner of the bank account: Neticle Plc.
Account-keeping bank: MKB Bank Zrt
EUR IBAN: HU34-10101353-22104900-01005303
HUF IBAN: HU20 10101353-22104900-01004003