Discover Insights with new AI capabilities

Posted on 3 min.

At Zurvey.io, we’ve always focused on empowering users to better understand their textual data through tools like advanced aggregations and chart visualizations.

From Drivers and Barriers to Topic Clouds, our visualizations have long been customer favorites. But sometimes, users need more - an instant grasp of the context behind a topic, or a quick, actionable summary of verbatims.

That’s why we’ve introduced AI-powered insight discovery, seamlessly integrated into your Zurvey.io dashboard.

 

Insights always within reach

Our new AI widget is easy to find at the top of the text analysis dashboard. It’s accessible no matter what kind of customer feedback you are working with, whether open-ended survey responses, mobile app reviews, customer emails, or NPS verbatims.

 

Screenshot 2024-11-20 at 15.32.39

 

With just one click, you can dive deeper into your data. Drill down on a label or chart to uncover what’s behind the numbers. Our AI engine quickly summarizes the verbatims tied to that data point, giving you instant clarity.

 

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You can also compare subsets of data effortlessly. Whether you’re analyzing detractors vs. promoters, or feedback before and after a product update, our AI highlights key similarities and differences between your data subsets.

 

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Ask your own questions

To streamline common workflows, we’ve included three default prompts:

  • Summarize verbatims
  • Reveal pain points
  • Reveal love points

But sometimes, you need a unique perspective. With our custom prompt feature, you can ask tailored questions to our AI and get context-driven insights. Whether strategizing your next move or finding solutions to customer concerns, this flexibility is designed to meet your goals.

 

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Safe, private, reliable

We understand the importance of data security. Our AI-powered features run on open-source models hosted on dedicated virtual servers, exclusively used by Neticle Plc. This means:

  • Your data never leaves the EU.
  • Your data is never used to train the model.
  • Your data is never shared with external systems.

 

One month free of charge

Our AI capabilities are available as a premium feature with a separate license fee. However, we’re excited to offer you a free one-month trial so you can experience the power of smarter, faster insights.

 

Let's get started


 


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We know that a significant portion of the success of your research depends on choosing the right survey tool. You don’t have to just take our word for the benefits of using Zurvey.io, you can watch it in action instead.Book a demo and one of our Insights Managers will contact you as soon as possible. Take the first step towards ditching manual coding and a whole new world of enhancing CX!

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Photo of Péter Szekeres

Péter Szekeres

Co-founder & CEO peter.szekeres@neticle.com +36 70 701 6488

Address:
41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082

Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2

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Neticle

Company Details

Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752

 

Bank details:
Owner of the bank account: Neticle Plc.
Account-keeping bank: MKB Bank Zrt
EUR IBAN: HU34-10101353-22104900-01005303
HUF IBAN: HU20 10101353-22104900-01004003
SWIFT code: BUDAHUHB