"Open-ended feedbacks are the essence of a survey, as it delivers tangible insights from respondents. Zurvey.io has proved many times to be a professional and reliable partner in these analyses."

“I love working with Neticle’s team, because the text analysis solution of their tool, Zurvey.io, instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the areas we need to improve. We integrate these into our strategic decisions in order to further improve our customers’ shopping experience.”

“As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Zurvey.io's advanced technology and customer centricity have been instrumentation in our efforts to harness the power of unsolicited feedback – a source of insights that is continuously increasing in importance as we digitize our customer journeys.”