A survey with superpowers holds the team together

 

White-paper

Overview

Keeping employee satisfaction high is important at all times, however, it isn’t always easy. Even so, showing your employees that you care is essential if you want to build a company that people enjoy working for. This case study tells you how Neticle harnessed the power of its own smart survey tool, Zurvey.io to regularly check and improve on employees’ wellbeing during the pandemic, when the whole team had to switch to remote work.

 

Challenge

When you’re not sitting in the office next to your colleagues, but spending every day at your desk at home instead, staying focused and involved with work can be challenging. You might feel isolated, because Information spreads more slowly, or your work-life balance might go off. With a biweekly questionnaire, Neticle’s HR department made sure to avoid as many of these obstacles as possible, and change routines to fit the new normal.

 

Read the case study if you want to know…

  • how automated text analysis makes it possible to immediately present results to management;
  • what Neticle’s best practices are for keeping the questionnaire in line with what’s going on in the lives of employees;
  • additional tips on improving cohesion even when your colleagues are hundreds of kilometers away.
zurvey-superpower-cover

Get a free copy of the case study

Learn more about how your business can benefit from measuring EX.

Auchan

“I love working with Zurvey.io, it instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the areas we need to improve. We integrate these into our strategic decisions in order to further improve our customers’ shopping experience.”

Erika Szilágyi Head of Market Research

Raiffeisen

“As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) feedback – a source of insights that is continuously increasing in importance as we digitize our customer journeys.”

Veselin Petkov International Customer Experience Leader

Xdroid

"Zurvey.io has an intuitive GUI and nice graph-type visualization of topics and sentiments that help better understand customer surveys and messages on a larger set of data, e.g correlating sentiments, name entities, locations, and verbs. It supports almost all European languages handles negations, double negations as well."

Gábor Karsay International Sales Director

Book a demo

We know that a significant portion of the success of your research depends on choosing the right survey tool. You don’t have to just take our word for the benefits of using Zurvey.io, you can watch it in action instead.Book a demo and one of our Insights Managers will contact you as soon as possible. Take the first step towards ditching manual coding and a whole new world of enhancing CX!

Get in touch

Book a demo   Check our newsletter
Photo of Péter Szekeres

Péter Szekeres

Co-founder & CEO peter.szekeres@neticle.com +36 70 701 6488
Photo of Michel Henss

Michel Henss

Head of Client Services michel.henss@neticle.com +36 30 562 37 58
Photo of Gabriella Sinka

Gabriella Sinka

Head of Marketing gabriella.sinka@neticle.com +36 20 527 61 87

Address:
41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082

Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2

Neticle Logo

Neticle

Company Details

Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752

 

Bank details:
Owner of the bank account: Neticle Plc.
Account-keeping bank: MKB Bank Zrt
EUR IBAN: HU34-10101353-22104900-01005303
HUF IBAN: HU20 10101353-22104900-01004003
SWIFT code: BUDAHUHB