Unlocking Success: Inside PwC’s Workforce Preference Survey Project
– on-demand webinar –
Agenda
During this webinar we delve into the heart of PwC's Workforce Preference research project, a transformative initiative that has redefined organizational success and employee satisfaction.
We explore the intricacies of PwC's Workforce Preference Survey, including insights into the unique features and advantages offered by Zurvey.io. From data collection to analysis, we uncover the methodologies employed by PwC to gather actionable feedback and get insights that help professionals understand true employee needs and desires.
In this session, Norbert Vida, People & Organisation Manager @ PwC shares valuable insights about the project. The host is Péter Szekeres, CEO & Co-founder of Neticle.
Key highlights of the webinar:
- An in-depth overview of PwC's Workforce Preference Survey project, its objectives, and its impact on market dynamics
- A closer look at the market research tool PwC applies: Zurvey.io
- The importance of implementing open-ended questions
- How custom labels assure human-level precision while processing tens of thousands of feedback
- Defining other use-cases where a similar approach increases efficiency
Panelists
Norbert Vida
Manager – People & Organization
PwC
Péter Szekeres
CEO & Co-founder
Neticle Text Analytics
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Auchan
“I love working with Zurvey.io, it instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the areas we need to improve. We integrate these into our strategic decisions in order to further improve our customers’ shopping experience.”
Raiffeisen
“As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) feedback – a source of insights that is continuously increasing in importance as we digitize our customer journeys.”
Xdroid
"Zurvey.io has an intuitive GUI and nice graph-type visualization of topics and sentiments that help better understand customer surveys and messages on a larger set of data, e.g correlating sentiments, name entities, locations, and verbs. It supports almost all European languages handles negations, double negations as well."
