How to Utilise Customer Data Generated by Automated Text Analysis

on-demand webinar

The Voice of the Customer comes to companies through a number of direct and indirect channels - that is why their structured processing is becoming increasingly important. What effect does even one piece of negative feedback have on the company's performance? How can this affect business decision-making or even product development? Through international examples, we’ll demonstrate how the incorporation of automated text analysis into everyday work processes increases the efficiency of brands.


In this webinar present the following topics:

  • Why & Why Not to include Voice of the Customer analytics in business decision-making
  • Client Success Story: How Telekom Hungary is developing and utilising a feedback monitoring system tailored to the customer journey
  • Client Success Story: How Raiffeisen Bank International has automated and unified mobile app satisfaction tracking in 14 countries
  • Client Success Story: How Decathlon built an omni-channel feedback collection setup by integrating 5 sources

Panelist: Péter Szekeres, CEO & Co-founder

Watch now

Get in touch

Book a demo   Check our newsletter
Photo of Péter Szekeres

Péter Szekeres

Co-founder & CEO +36 70 701 6488
Photo of Gabriella Sinka

Gabriella Sinka

Head of Marketing +36 20 527 61 87

41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082

Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2

Neticle Logo


Company Details

Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752


Bank details:
Owner of the bank account: Neticle Plc.
Account-keeping bank: MKB Bank Zrt
EUR IBAN: HU34-10101353-22104900-01005303
HUF IBAN: HU20 10101353-22104900-01004003