Automated Customer Feedback Insights with Zurvey

You’re sitting on a vast amount of text data. We’re helping you to understand it in minutes.

Start free or Log in

Available for BG, GE, DE, EN, HU, PL, RO, RU, UA

Analyse your collected feedback (NPS verbatim, product reviews, open-ended questions) quick and easy. Zurvey automatically recognises the positive and negative meaning of phrases and summarises the answers' key topics and hidden patterns, so you’ll never have to worry about reading all the answers again!

Upload NPS comments

See how it works

Upload employee satisfaction survey answers

See how it works

Upload social media posts

See how it works

Upload customer reviews

See how it works

Automated text analysis and insight generation

See how it works

Use enriched excel output for further analysis

See more

Apply insights via dashboard

See more

Or let our analyst team create detailed reports for you

See use cases

We are here to help


You don’t have to waste time classify or quantify your text data, jump immediately to Insights

Human level precision

Sentiment and text analysis is done with human level precision, no need for manual evaluation

Multiple sources

Analyze feedback from your databases, export open-ended comments from your NPS research or collect answers with Zurvey's survey module

Convenient output

Drill down on the Zurvey dashboard, deep dive the Excel output or let our analysis team to summarize the insights for you

See product features

Clients appreciate it

In case of analyzing open ended questions Zurvey is a big help. Due to its classifying and aggregating features you get a picture about the main ideas from the answers before detailed analyzation. Borbála Baittrok, Head of Consultant Department, Gemius
How to use

Typical use cases

A Retail sector story

Evaluating thousands of open ended answers from a questionnaire

A Telco sector story

Better customer experience and complaint management with Zurvey

An Energy sector story

Analysing NPS scores to identify the root-causes of pain points

A Bank & insurance sector story

Save 88% of your product development costs with Zurvey's help

Automated NPS analysis in Retail

See how Zurvey can help you understand your customer's painpoints within minutes


Zurvey currently speaks Bulgarian, English, Georgian, Hungarian, Ukranian, Polish, Romanian and Russian with human level precision

See how

Soon: German

Meet the Team

Photo of Kitti Sütöri
Kitti Sütöri

Junior Developer

Photo of Bálint Katócs
Bálint Katócs

Analysis Consultant

Photo of Kinga Lipusz
Kinga Lipusz

Marketing Manager

Photo of Zoltán Csikós
Zoltán Csikós

Tech Lead

Special thanks to Dávid Schmidt, Márton Tasnádi, Márton Takács

Your data is valuable, so let us help you understand it!

  • As the service provider, Neticle will not copy, forward or use the text data sent to Zurvey for analysis or test purposes in any way.
  • We take the security of your data very seriously. This is why our team is doing its best to make sure your data is in good hands with Neticle. We always challenge our methods and processes and learn from other's mistakes to make sure we won't repeat them.
  • We encrypt every password. Our databases are not connected to the internet. Our developers use safe and encrypted communication with our servers. Once you press the delete button, there won't be any hidden copies left, your data will be deleted from our servers as well.
  • And most importantly, your data will be never used or sold without your knowledge.
  • However, if you are someone whose personal data (e.g. personal information or written opinion) is analysed by Zurvey as part of our client’s text data, it is our client’s responsibility to inform you about the further use of your data and the aim of collecting and storing said data in the future.

Contact Us

Leonardo da Vinci 41. (2nd floor/14)
Budapest 1082, Hungary

Photo of Peter Szekeres

Péter Szekeres

+36 70 701 6488
Photo of Bálint Katócs

Bálint Katócs

Zurvey Analysis Consultant
+36 30 335 5677
Photo of Kinga Lipusz

Kinga Lipusz

Marketing Manager
+36 70 325 9562