We show you what your customers think about you

Do you collect text-based feedback about your company, products or services? Gain insights from them automatically with Zurvey

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Available in BG, GE, DE, EN, HU, PL, RO, RU, UA

Learn from the thousands of text-based feedback with only 3 clicks!

Zurvey will analyse any kind of text data like verbatim NPS, open-ended survey responses or product reviews in minutes. It will automatically find and evaluate the positive and negative phrases, recognize topics and patterns, and give an easy-to-read summary. The results can be exported to Excel or visualized on the dashboard. Understand your customers and employees, discover the key factors/drivers behind their criticism and positive feedback, and build actions on easy-to-use insights.

Upload NPS comments

How it helps See how it works

Upload employee satisfaction survey answers

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Upload social media posts

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Upload customer reviews

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Automated text analysis and insight generation

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Use enriched excel output for further analysis

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Apply insights via dashboard

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Or let our analyst team create detailed reports for you

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We are here to help

Automated

You don’t have to waste time classifying or quantifying your text data - jump immediately to Insights

Human level precision

Messaging and text analysis is done with human level precision, no need for manual evaluation

Multiple sources

Analyze feedback from your databases, export open-ended comments from your NPS research or collect answers with Zurvey's survey module

Convenient output

Drill down on the Zurvey dashboard, deep dive the Excel output or let our analysis team summarize the insights for you

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Clients appreciate it

  • Allianz logo
  • Budai Egészségközpont logo
  • Budapest Bank logo
  • Corruption Research Center Budapest logo
  • Decathlon logo
  • ELTE logo
  • eNet logo
  • Gemius logo
  • GVI logo
  • IAB logo
  • Ipsos logo
  • Kantar Hoffmann logo
  • Kod logo
  • Maven7 logo
  • MediaCom logo
  • MediaMarkt logo
  • Mi Utcánk logo
  • Scale Research logo
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  • Telekom logo
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When it comes to analyzing open-ended questions, Zurvey is a big help. Due to its classifying and aggregating features you get a picture about the main ideas from the answers before detailed analyzation. Borbála Baittrok, Head of Consultant Department, Gemius
How to use

Typical use cases

A Retail sector story

Evaluating thousands of open ended answers from a questionnaire

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A Telco sector story

Better customer experience and complaint management with Zurvey

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An Energy sector story

Analysing NPS scores to identify the root causes of pain points

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A Bank & insurance sector story

Save 88% of your product development costs with Zurvey's help

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Automated NPS analysis in Retail

See how Zurvey can help you understand your customer's pain points within minutes

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Employer Branding case study

Looking to run your in-house employee satisfaction survey quickly and easily? Learn from Neticle's own example

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Zurvey currently speaks Bulgarian, English, German, Georgian, Hungarian, Ukranian, Polish, Romanian and Russian with human level precision

See how

Soon: Dutch, Czech, Slovakian

Try out Zurvey automated feedback analysis

Test Zurvey for free, send us this form and we will get back to you within a few hours

Your data is valuable, so let us help you understand it!

  • As the service provider, Neticle will not copy, forward or use the text data sent to Zurvey for analysis or test purposes in any way.
  • We take the security of your data very seriously. This is why our team is doing its best to make sure your data is in good hands with Neticle. We always challenge our methods and processes and learn from other's mistakes to make sure we won't repeat them.
  • We encrypt every password. Our databases are not connected to the internet. Our developers use safe and encrypted communication with our servers. Once you press the delete button, there won't be any hidden copies left, your data will be deleted from our servers as well.
  • And most importantly, your data will be never used or sold without your knowledge.
  • However, if you are someone whose personal data (e.g. personal information or written opinion) is analysed by Zurvey as part of our client’s text data, it is our client’s responsibility to inform you about the further use of your data and the aim of collecting and storing said data in the future.

Contact Us

Photo of Peter Szekeres

Péter Szekeres

CEO
[email protected]
+36 70 701 6488
Photo of Bálint Katócs

Bálint Katócs

Zurvey Analysis Consultant
[email protected]
+36 30 335 5677
Photo of Kinga Lipusz

Kinga Lipusz

Marketing Manager
[email protected]
+36 70 325 9562

1082 Budapest, Leonardo da Vinci str. 41. (2nd floor/14)

Meet other team members

Photo of Zoltán Csikós
Zoltán Csikós

Tech Lead

Photo of Kitti Sütöri
Kitti Sütöri

Junior Developer

Photo of Réka György-Mózes
Réka György-Mózes

Junior Developer

Photo of IStvan Ignacz
István Ignácz

Software Developer

Special thanks to Dávid Schmidt, Márton Tasnádi, Márton Takács