Analyze thousands of texts automatically in 5 clicks and save time!
- Upload excel filled with your text data
- (Text message feedback, customer satisfaction, NPS survey, etc.)
- Create your own analyzation settings
- (sheets, keywords, columns, etc.)
- Download the analyzed excel and make it yours
- (edit, calculate, visualize data
example output: български, English)
Don’t waste your time reading countless texts. Zurvey will do it for you with human level accuracy.
- Sentiment analysis: recognizing and highlighting positive/negative phrases
- Opinion index: scoring opinions on a 7-level scale (-3; +3)
Discover main topics
By summarizing automatically recognized topics and entities in the answers new insights and hidden trends can be revealed.
- Identifying main topics: understand the context of your text
- Recognizing any places, brands and people in texts: discover the needs of your customers
Analyze targeted questions
By setting predefined keywords targeted questions can be answered easily.
- Understand the overall opinion about customer support
- Evaluate the newly introduced product feature
Understand thought patterns
Identify phrases and topics mentioned frequently together. Use these associations to get insights from text.
- Create association graph based on the answers
- Find out the key topics and the related opinons
Open-ended question analysis
Analyzing open-ended survey questions manually is time consuming. Reduce time and cost while creating a comprehensive summary of responses without wasting human resources.
Customer feedback analysis
Understand customers' pain points, key issues and their opinion regarding your services from textual feedbacks (Net Promoter Score research, Facebook posts, tweets, forum comments, SMS, email).
Quantitative analysis of scientific databases for creating text and content corpus of scientifically collected data such as legal documents, policy agendas, online media contents, etc.
Patient database analysis
Patient records include textual parameters. Analyze them with our tool to reveal connections and focus points in patient history.
Product review evaluation
See the deal-breaker attributes of your product, understand what costumers like or dislike based on written reviews (webshop evaluation, forum comments, loyality surveys).
Get deeper understanding of you brand-related media mentions, including sentiment, brand evaluation, key topics and attributes.
Zurvey currently speaks Bulgarian, English and Hungarian
Soon: German, Russian
|< 500 analyzed texts* per month||500 - 10.000 pc. analyzed texts* per month||10.000 - 30 000 pc. analyzed texts* per month||30.000 - 50.000 pc. analyzed texts* per month||50.000 < analyzed texts* per month|
|5 users||5 users||5 users||10 users||unlimited users|
|FREE||textunit * 0,033 USD/month||330 USD/month||990 USD/month||Individual price|
Text unit: A cell in the excel filled with textual data which is no longer than 1000 characters. if the cell contains more than 1000 characters a new text unit is counted after each 1000 characters segment (Zurvey only measures the analysed texts, other parts of the excel like ID, category etc. don’t count)
- As the service provider, Neticle will not copy, forward or use the text data sent to Zurvey for analysis or test purposes in any way.
- We take the security of your data very seriously. This is why our team is doing its best to make sure your data is in good hands with Neticle. We always challenge our methods and processes and learn from other's mistakes to make sure we won't repeat them.
- We encrypt every password. Our databases are not connected to the internet. Our developers use safe and encrypted communication with our servers. Once you press the delete button, there won't be any hidden copies left, your data will be deleted from our servers as well.
- And most importantly, your data will be never used or sold without your knowledge.