Better customer & employee experience with automated text insights analyzes Bulgarian, Dutch, English, Georgian, German, Hungarian, Polish, Romanian, Russian and Ukrainian text data with human-level precision

Learn from the thousands of text-based feedback with only 3 clicks! will analyse any kind of text data like verbatim NPS, open-ended survey responses or product reviews in minutes. It will automatically find and evaluate the positive and negative phrases, recognize topics and patterns, and give an easy-to-read summary. The results can be exported to Excel or visualized on the dashboard. Understand your customers and employees, discover the key factors/drivers behind their criticism and positive feedback, and build actions on easy-to-use insights.

Upload NPS comments

How it helps

Upload employee satisfaction survey answers

How it helps

Upload social media posts

Upload customer reviews

Automated text analysis and insight generation

See how it works

Use enriched excel output for further analysis

See more

Apply insights via dashboard

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Or let our analyst team create detailed reports for you

See use cases

Your benefits

As a Project manager

As an HR manager

As a Research manager

We are here to help


You don’t have to waste time classifying or quantifying your text data - jump immediately to Insights

Human level precision

Messaging and text analysis is done with human level precision, no need for manual evaluation

Multiple sources

Analyze feedback from your databases, export open-ended comments from your NPS research or collect answers with's survey module

Convenient output

Drill down on the dashboard, deep dive the Excel output or let our analysis team summarize the insights for you

See product features

Trusted by

When it comes to analyzing open-ended questions, is a big help. Due to its classifying and aggregating features you get a picture about the main ideas from the answers before detailed analyzation. Borbála Baittrok, Head of Consultant Department, Gemius

Where to use - use cases of

A Retail sector story

Evaluating thousands of open ended answers from a questionnaire

A Telco sector story

Better customer experience and complaint management with

An Energy sector story

Analysing NPS scores to identify the root causes of pain points

A Bank & insurance sector story

Save 88% of your product development costs with's help

Automated NPS analysis in Retail

See how can help you understand your customer's pain points within minutes

Employer Branding case study

Looking to run your in-house employee satisfaction survey quickly and easily? Learn from Neticle's own example


Start to use now

Test for free, send us this form and we will get back to you within a few hours

Your data is valuable, so let us help you understand it!

  • As the service provider, Neticle will not copy, forward or use the text data sent to for analysis or test purposes in any way.
  • We take the security of your data very seriously. This is why our team is doing its best to make sure your data is in good hands with Neticle. We always challenge our methods and processes and learn from other's mistakes to make sure we won't repeat them.
  • We encrypt every password. Our databases are not connected to the internet. Our developers use safe and encrypted communication with our servers. Once you press the delete button, there won't be any hidden copies left, your data will be deleted from our servers as well.
  • And most importantly, your data will be never used or sold without your knowledge.
  • However, if you are someone whose personal data (e.g. personal information or written opinion) is analysed by as part of our client’s text data, it is our client’s responsibility to inform you about the further use of your data and the aim of collecting and storing said data in the future.

Contact Us

Photo of Peter Szekeres

Péter Szekeres

[email protected]
+36 70 701 6488
Photo of Bálint Katócs

Bálint Katócs

Zurvey Analysis Consultant
[email protected]
+36 30 335 5677
Photo of Bernadett Kiss

Bernadett Kiss

Online Marketing
[email protected]
+36 30 352 6707

1082 Budapest, Leonardo da Vinci str. 41. (2nd floor/14)

Meet other team members

Photo of Zoltán Csikós
Zoltán Csikós

Tech Lead

Photo of Kitti Sütöri
Kitti Sütöri

Junior Developer

Photo of Réka György-Mózes
Réka György-Mózes

Junior Developer

Photo of Istvan Ignacz
István Ignácz

Software Developer

Special thanks to Dávid Schmidt, Márton Tasnádi, Márton Takács