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Measuring CX helps businesses to identify key pain points and love points, quantify loyalty and gain further valuable insights from customers - for example whether the service has met the expectations or how accessible the webshop is in their opinion.
In this practical webinar on the 8th of June, we are going to guide you through the process of setting up email and chat integration to gain real-time data on the most mentioned topics.
The main cases we are going to cover are:
The duration of the webinar is approximately 30 minutes plus QnA.
Panelist: David Schmidt, Insights Manager @ Zurvey.io
David Schmidt is DACH regional Insights Manager of Neticle, one of the fastest growing B2B startups in Hungary. He has 5 years of experience in the field, managed several enterprise text analysis projects, ranging from Vienna to Jakarta. Expert in customer experience improvement in the banking industry, but his superpower is keeping the coffee machine in the office clean.
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Address:
41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082
Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2
Company Details
Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752
Bank details:
Owner of the bank account: Neticle Plc.
Account-keeping bank: MKB Bank Zrt
EUR IBAN: HU34-10101353-22104900-01005303
HUF IBAN: HU20 10101353-22104900-01004003
SWIFT code: BUDAHUHB