Optimizing your processes and working with high quality insights is key if you strive to create an excellent customer experience. Zurvey.io helps you do exactly that and more: Péter Szekeres, our CEO gave an interview to Website Planet, explaining how the CX tool works and what we are planning to achieve with it in the near future.
Zurvey.io has evolved as part of an enterprise text analysis toolkit, provided by Neticle. The company’s products all utilize the text analysis capabilities (including sentiment analysis), paired with several other features. Each product is tailored for a different purpose, but they can often be used together as well. The mission of Zurvey.io is to maximize customer satisfaction through humanly precise text analysis.
How does it do that? What are the typical challenges that it solves? What new features will be added to it soon?
Click through to the Website Planet interview to learn the answers.
