In the spotlight: traveller experience

Making journeys more pleasant with text analysis

 

– on-demand webinar –

 

In this online training we are presenting what tools can be used to track client satisfaction and to learn from the feedback with intelligent text analysis. Through real examples of Neticle Media Intelligence and Zurvey.io, the following topics will be covered:

 

  • What the Voice of Citizen says about travel experience in the past 2 years
  • Client Success Story: How Fraport collects and analyses feedback
  • How to find the relevant information in a mass of customer responses
  • Basics of building a 360-degree feedback collection system

 

Panelists:

 

zsofi-papp

Zsófia Papp

CX Consultant

michel-henss-panelist

Michel Henß

CRO

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Photo of Péter Szekeres

Péter Szekeres

Co-founder & CEO peter.szekeres@neticle.com +36 70 701 6488

Address:
41 Leonardo da Vinci street ground floor
Budapest Hungary H-1082

Registered seat:
H-1016 Budapest, Naphegy utca 28. fszt. 2

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Neticle Plc.
Billing address: H-1016 Budapest, Naphegy utca 28. fszt. 2
VAT number: 28996752-2-41
EU VAT number: HU28996752

 

Bank details:
Owner of the bank account: Neticle Plc.
Account-keeping bank: MKB Bank Zrt
EUR IBAN: HU34-10101353-22104900-01005303
HUF IBAN: HU20 10101353-22104900-01004003
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