Guides and news for a better customer experience
There’s no escaping AI in 2022 – here are the biggest CX trends explained
It’s time to rethink your products and strategy: are you being authentic with your customers? Do you understand their feedback and incorporate it into your plans? In 2022, people expect even more from companies, but there are great tools to help you stay on top of the competition.
Introducing Event-Triggered Customer Surveys
We at Zurvey.io know that to get real customer insights, it is not enough to ask the right questions, they should also be asked at the right time. That's why we're thrilled to announce our event-triggered surveys.
Get your perfect labeling model faster: Quick Custom Categorization has arrived
If you’d like to build industry specific custom labels for your verbatims analyzed in Zurvey.io, now you can do so much more easily, and with immediate feedback on the new results.
Scan & share feedback: QR codes have arrived to Zurvey.ioPlace the codes in your stores and watch how critical survey responses start coming in. Read on to learn how to use this new feature.