Zurvey
Guides and news for a better customer experience
Zurvey.io’s verbatim categorization is now on a new level
By giving users full control over category assignment, Zurvey.io now offers total precision, while ensuring ease of use and complete transparency.
The Future of Data Democratization
Many businesses have been on the path to democratizing their data for a few years, taking data-driven decision making to all levels of their organization. This process is evolving as capabilities change and experience in the field gathers. What have been the main learnings so far, and what trends are to come in the future of data democratization?
Debunking sentiment analysis: why it’s useful and how accurate it is
Companies starting their automated text analysis journeys often have questions about the possibilities and limitations of sentiment analysis. We’ve collected the most important things you need to know before you begin analyzing customer feedback.